Security

Security

Security of information

At ACC Loan Management we are committed to ensuring the security of your information. Keeping customer information secure is a top priority for ACC Loan Management  and our goal is to protect your information on the Internet in the same way as we would over the phone or in a branch. Even so, ACC Loan Management cannot guarantee the privacy or confidentiality of information relating to you passing over the Internet.

User’s Risk

We take all reasonable precautions to protect our users' information. ACC Loan Management uses up to date technologies and maintains rigorous security standards and procedures with a view to preventing unauthorised access to your data. However messages and information passing over the internet may not be secure and can be intercepted by third parties or incorrectly delivered. The confidentiality of such communications can not, therefore, be guaranteed and you should not divulge personal information over the internet unless you are using a secure or encrypted communications technology. Our email enquiry forms are not sent via an encrypted channel and for this reason we ask that you do not include sensitive personal information when using them.

Call Recording

Telephone calls to the numbers quoted in these pages may be recorded or monitored. This is for your security and the security of our staff and also for one or more of the following reasons: to verify transactions, to improve service, and for staff training and/or to comply with legislative and/or regulatory requirements. We may also record certain calls made to you. Where this occurs, the ACC Loan Management staff member will tell you at the beginning of the call that it is being recorded.

Hyperlinks

Some of the pages on this Website contain hypertext links to websites not maintained by ACC Loan Management. You are reminded that different terms and conditions of use will apply to you as a user of such websites. In addition such websites may not attain the same privacy standards that ACC Loan Management maintains.

Viruses

ACC Loan Management and its related companies, businesses and personnel cannot guarantee that any file or program available for download and/or execution from or via this site is free of computer viruses or other conditions which could damage or interfere with data, hardware or software with which it might be used. All files and/or programs published on this site are published on the strict condition that you, the user, assume all risk of use and ACC Loan Management hereby excludes liability for all and any consequences of your use of such files or programs.