products & services

Making Payments to Us

Direct Debit Payments

If you have recently changed current account provider, you may need to download and complete a new Direct Debit instruction form. Please click here to access a direct debit mandate instruction form. This will allow us to change the account where your direct debit payment is collected. This will ensure that these accounts do not fall into arrears.

Post the completed form to:

Asset Services,
Block C,
Maynooth Business Campus,
Maynooth,
Co. Kildare,
W23 F854

IMPORTANT: This mandate must be completed and returned to Asset Services at least 10 working days prior to your next repayment date.

Electronic Payments

Please ensure that the BIC and IBAN details below are used when sending funds electronically to your ACC Loan Management account(s). In addition, please ensure that your Loan Account Number is quoted in the reference field of the payment instruction. Failure to include this reference may result in a delay in the funds being applied.

 BIC  IBAN
 BOFIIE2D  IE86BOFI90001722766197

Please note that any payments made by Standing Order to your loan(s) must be amended to the above BIC and IBAN details as otherwise the payment will fail. In addition, please ensure that your Loan Account Number is quoted in the reference field of the Standing Order instruction. Failure to include this reference may result in a delay in the funds being applied. Please also ensure that any third parties that may make electronic payments to your loans are advised of the BIC and IBAN details above and are made aware of the requirement for them to amend the account details for any future electronic payments to your loan(s).

Cheque/Bank Draft/Postal Order Payments

All payments other than by Direct Debit or Credit Transfer should be sent to the following address quoting the loan or account number:

Asset Services,
Block C,
Maynooth Business Campus,
Maynooth,
Co. Kildare,
W23 F854

Please note that cash is not accepted as a loan payment method.

If you have any queries on making payments to your account(s), you can call us on LoCall* 1850 708888 (or +353 1 961 2700 if calling from outside the Republic of Ireland). This customer helpline is available Monday to Friday, from 9am to 5:30pm, excluding bank holidays.

NOTE: Telephone calls to the numbers quoted in these pages may be recorded or monitored. This is for your security and the security of our staff and also for one or more of the following reasons: to verify transactions, to improve service, and for staff training and/or to comply with legislative and/or regulatory requirements. We may also record certain calls made to you. Where this occurs, the staff member will tell you at the beginning of the call that it is being recorded.

Current Accounts

All ACCBank Current Accounts have been deactivated since 30th May 2014. If you have not already claimed the closing balance or repaid any overdraft amounts owing, you should make arrangements to do so. For information on current accounts with credit balances please click here to view our ‘Accounts Closure’ section.

Overdraft Information

All account services and facilities including any overdrafts have been withdrawn. You must repay the full amount owing to us under your Current Account Agreement. Your Current Account Agreement with us will remain in place until all amounts owing to us have been repaid.

If you have already repaid your overdraft or are currently paying through an existing arrangement with us then you need take no further action.

If you have not already repaid your overdraft and do not have an existing arrangement with us, please contact us on 1850 708888.

Bank Drafts

ACC Loan Management does not participate in the Irish Paper Clearing system and as a result if you are the holder of an uncashed ACCBank Bank Draft it will not be processed directly through the Irish Banking network.

For further information on the process for uncashed drafts please call us on our dedicated customer helpline on LoCall* 1850 708888 or contact us in writing at the following address:

Asset Services,
Block C,
Maynooth Business Campus,
Maynooth,
Co. Kildare,
W23 F854

Please note that you may need to provide proof of identification and BIC and IBAN details for a nominated account in your name in order to receive these funds. View or download the Bank Draft Encashment form here >>